Get in Touch With Us

If something on this site raises a question, needs correcting, or you simply want to tell us what you think, this page explains the best way to get that message to us. We cover non GamStop casinos, their bonuses, payments and terms in detail, and reader input helps keep that research accurate and current.

How to Reach Our Editorial Team

Email is the most reliable route to us. Write to [email protected] and a member of the team will read your message personally. We do not rely on automated replies to stand in for a proper answer.

Include a short line on the nature of your enquiry — whether it relates to a specific review, a factual point, or something else entirely. That alone saves a back-and-forth and gets your message to the right person faster. If your query concerns a particular casino or offer mentioned on the site, naming it helps us locate the relevant page and check our notes quickly.

What We Can Help With

We welcome a wide range of messages. Some of the most common reasons readers get in touch include:

• Factual queries — questions about how we describe a casino's bonus terms, wagering requirements, payment options or licensing, including anything referenced on our Best Non GamStop Casinos 2026 guide.
• Corrections — bonus terms, minimum deposits, withdrawal limits and licensing details change regularly at operators outside the UK Gambling Commission's remit. If you spot something that looks out of date, please flag it with a date and, where possible, a source.
• Feedback and topic suggestions — if there's a payment method, game category or sports betting feature you'd like us to cover in more depth, we're glad to hear it.
• Editorial or partnership enquiries — if you represent an operator, affiliate network or another publisher and want to discuss working with us, introduce yourself and explain what you have in mind.
• Concerns about gambling harm — if you or someone you know is struggling with gambling, mention this in your message. We will point you towards independent support organisations such as GamCare, and can explain how GAMSTOP self-exclusion and other blocking tools work, though we are not a support service ourselves.

What to Expect After You Write to Us

Every message is read by a real person, not filtered through a bot. We aim to respond within two working days, though this can stretch slightly during busier periods — we'd rather give a considered answer late than a rushed one on time.

For complaints or disputes involving a specific casino — for example a withheld withdrawal or a rejected bonus — we can explain what a casino's complaints procedure typically involves and what questions to ask the operator directly. We are a review and research site, not a party to any dispute between a reader and a casino, so we cannot intervene in individual cases or guarantee an outcome.

Our Approach to Accuracy

Non GamStop casinos operate under overseas licences rather than the UK Gambling Commission, and terms around bonuses, wagering and withdrawals can vary and change without much notice. We date our findings where relevant and try to separate confirmed facts from advertised claims. When a reader points out something that no longer matches what a casino publishes, we check it and update the relevant page. That process depends on people telling us what they've found, so genuine corrections are always welcome.

Before You Get in Touch

A few pointers that help us help you faster:

• Mention the specific page, casino name or offer you're asking about, rather than a general query.
• If you're reporting a factual error, tell us where you saw the correct figure or term.
• If you're under 18, or contacting us on behalf of someone who may be, please note that all content on this site concerns products intended for adults aged 18 and over.
• For urgent gambling harm concerns, contacting GamCare or a similar support organisation directly will usually get you faster help than emailing us.

We appreciate you taking the time to read our work closely enough to write in. Whether it's a small correction or a bigger question about how casino bonuses or payments work, we're glad to hear from you.